What types of products does AK Store offer?

AK Store specializes in innovative beauty and grooming tools. Our product range includes multifunctional items such as the Electric Makeup Brush Cleaner and the Steam Pet Brush, designed to enhance personal care routines for both beauty enthusiasts and pet owners.

How do I clean and maintain my beauty tools?

To ensure the longevity and effectiveness of your beauty tools, it is recommended to clean them regularly. For example, the Electric Makeup Brush Cleaner simplifies this process by providing an efficient cleaning method. Follow the manufacturer's instructions for optimal results.

What is the return policy for products purchased from AK Store?

AK Store has a 20-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. Please contact us to initiate a return.

How long does shipping take for orders placed at AK Store?

Order processing typically takes 1-2 business days. Shipping times vary based on the selected shipping method and delivery location. Standard shipping usually takes 3-9 business days, while express shipping can take 1-2 business days.

Are there any exceptions to the return policy?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are non-returnable. If you have questions about a specific item, please contact us for clarification.

How can I track my order after it has been shipped?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website or our order tracking page.

What should I do if my package is lost or stolen?

If you believe your package is lost or stolen, please contact the carrier directly for assistance. AK Store is not responsible for lost or stolen packages once the carrier has confirmed delivery.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us as soon as possible. Address changes cannot be made once an order has been shipped.

How do I start a return?

To start a return, you can contact us at Akstorebliss@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

How can I contact AK Store for further assistance?

If you have any comments, suggestions, or questions, please don’t hesitate to contact us at Akstorebliss@gmail.com. We appreciate your valued opinions and are here to help improve our services.

MORE.
Are there any additional fees I have to pay?
No handling/processing fees are ever charged.
My order won't go through, help!
Ensure that the billing address you entered matches that of your credit card.
How much is shipping?
Shipping is free WORLDWIDE!
Who ships my package?
Canadian orders are delivered via Canada Post. US orders are delivered by either e-packet or Korea Post. International orders may be delivered by Korea Post, e-packet, or a local mail courier depending on the service available.
How fast is the delivery time?
Delivery time:

7-30 Days
Oops - I put the wrong shipping address!
If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.